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Frequently Asked Questions

For which operating systems is Atol available?
At the moment, Atol is compiled on MS Windows (32bit versions) and Gnome. A port to MacOS X is planned.

Can I help with the development of Atol?
Yes, sure! Any help is welcome. We need programmer, translators, tester, bug-reporter, people who write the documentationhttp://atol.sourceforge.net/help. Please visit http://atol.sourcefore.net/ for details.

How to install Atol on Microsoft Windows?
The easiest way to install Atol on MS Windows is the Install Package. If your program complains about missing DLLs please download the Windows DLL-Package and unzip the files into the Atol program folder.
In case there are still DLLs missing please tell us so that we can add them.

I found a bug, what shall I do?
Either post it in our message board or send us an e-mail. To post on the message board is the prefered method, because this allows other users to add their experiences with that error, which helps us to identify the problem. Please test the newest version of Atol before reporting a bug.
Please remember to add the following information to your bug report:

  • The version number of Atol with which you had the problem. (Click on About in the Help-Menu to get this information)
  • Your operating system and window manager
    For example, Windows XP Home SP1 or Linux Kernel 2.4 with Xfree 4.2 and GNOME 2.1
  • Information about your hardware
    For example, AMD Athlon XP 2400 with 192 MB RAM and Asus Mainboard with VIA Chipset.
  • The description of the problem itself, of course. Please be as specific as possible. For example, it might be important to know that you tried to copy from a folder whose name contained entities. Try several times and see if the result is always the same. (Of course, do not test on important data!)
  • Entire text of the error message (if there was any)
  • Any additional information you consider important
    For example, that you defragmented your harddrive when the error happend or that another program was running or your friend had the same problem when he tried this and thathttp://atol.sourceforge.net/help.